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Tech2Globe
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Assistant Manager - Operations
Tech2Globe
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Assist TL and their subordinates in supervising daily operations of organisation
- Develop productive, profitable and achievement oriented working environment for employees
- Address operational issues and concerns in a timely fashion
- Supervise teams to ensure operational excellence and excellent client services
- Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities
- Determine staffing requirements, work assignment and schedules for new projects
- Coordinate with Manager in different operational issues and activities
- Responsible for building a strong network / relationship with clients
- (especially International) Project management: Remarkable detail orientation for making accurate trackers
- Handling escalated customer complaints proficiently and make an elimination strategy for future occurrence
- Reporting: Track the progress of weekly, monthly, quarterly and annual objectives
- Good math skills with the ability to create and analyse reports, spreadsheets and performance statistics Business process understanding, drafting and implementing SOPs, review/internal audit of business process
Employment Type: Full Time, Permanent
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Tech2Globe Benefits
Work From Home Team Outings Soft Skill Training Health Insurance Job Training 
Job Training 
Soft Skill Training 
Team Outings 
Work From Home 
Education Assistance 
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