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9 Team Manager Operations Jobs

Team Manager Operations - Global Reporting & Performance Measurement

2-5 years

Bangalore / Bengaluru

Team Manager Operations - Global Reporting & Performance Measurement

Deutsche Bank

posted 2d ago

Job Role Insights

Flexible timing

Job Description

Job Title: Team Manager Operations - Global Reporting & Performance Measurement- Associate, AS

Role Description:

  • The Associate/Team Manager Operations is typically responsible for the supervision and oversight of the team and/or workflow and functions, Candidate/Applicant may perform regular business activities but in the main has responsibilities for people management, workflow (process & controls), this would include to a large degree oversight of performance to KPI's, Risk Mitigation, SLA's.
  • In Addition to the professional role framework, the Team Manager in the current capacity will be responsible for below objectives:
  • 50%- Production BAUs and Management Support, 50%- People, Process & Controls

    Your key responsibilities:

    • Steady Platform for Reporting activities: The team manager needs to collaborate with the various internal teams to make sure that the reporting platforms are up and running and no impact on Daily BAUs, Adhoc /Urgent tasks in their functions (Measures: KPIs per process)
    • Optimum Utilization of team strength & Cross trainings wherever required.
    • Operational Excellence: Successful completion of Ongoing projects, streamlining and stabilizing the process after Go Live
    • Suggest/Implement Process improvement ideas by removing the non-value-added process - Cost Efficiency Ideas
    • Involvement with the functional leads in Global Client reporting, taking leads in strategic initiatives - (KOPs migration, Knowledge Sharing sessions), connects within the global leads- Client, Performance, Regulatory Reporting
    • Client Centricity: Provide structured reporting services, working with cross functional teams to enhance the service delivery levels across all process within GRPM
    • Work towards timely and effective resolution on all client (internal/external) queries within agreed SLAs
    • Synergies between Tech & Ops for possible automation
    • People, Talent Development: Have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge, collaborative approach.
    • Talent Retention, Effective back up planning and managing team staffing within respective sub functions.
    • Motivating and keep the team engaged specially during WFH (Virtual connects) very important.
    • Provide constructive and on-going feedback to the direct reports and team members to achieve common goals of DWS/RPM as a whole.
    • Stakeholder Management: Engage with function wide, DWS India wide initiatives representing /leading the events.
    • Collaboration, effective communication with onshore colleagues and key stakeholders of current & any upcoming topics in the team
    • Foster the culture of One Global Team and Partner with the respective sub functions colleagues (FFT) to improve the existing processes within RPM India Ops - Working on Strategic projects and other topics along with the respective functional leads in GRPM
    • Compliance and Control: Inculcate Positive growth and open mindset for self, team.
    • Create a professional atmosphere and working culture fostering the values of Team spirit by being a true team player.
    • Ensure no policy violation, No Red Flags - Mandatory Courses, ERTA - Personal tradings etc

    Your skills and experience:

    • Exposure to Client reporting, Performance, and Investment reporting/Banking (Finance) background.
    • Understanding of Asset Management Operations preferred not mandatory.
    • Minimum People handling experience 2-5 years.
    • Good understanding of process SLAs/KPIs and experience in stakeholder handling.
    • Ability to work under tight deadlines.
    • German skills minimum B2(.2), or C1 (from Max Mueller bhavan)
    • Knowledge & usage of applications like Aladdin, Bloomberg would be an added advantage.
    • Lead, represent the function in different forums, engage with colleagues in Frankfurt etc
    • Accounting/Finance knowledge would be an added advantage.
    • Ability to analyze data to determine root cause of problems.
    • Good communication and interpersonal skills
    • Ability to take ownership, priorities work and mange time effectively.
    • Sound MS Office skills in particular MS Excel & Access
    • Result-oriented, motivate team members, retain top talent and development etc
    • All process related to Employee onboarding until termination etc
    • Team-player and Flexibility in working hours.

    How we'll support you

    • Training and development to help you excel in your career.
    • Coaching and support from experts in your team
    • A culture of continuous learning to aid progression
    • A range of flexible benefits that you can tailor to suit your needs

    Employment Type: Full Time, Permanent

    Read full job description

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    What Team Manager Operations at Deutsche Bank are saying

    4.8
     Rating based on 4 Team Manager Operations reviews

    Likes

    It was an excellent workplace and learnt a lot there.

    • Salary - Good
    • +6 more
    Dislikes

    Unfortunately I had to quit cause of I'll health as they didn't give me sabatical

    Read 4 Team Manager Operations reviews

    Team Manager Operations salary at Deutsche Bank

    reported by 37 employees with 9-15 years exp.
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    ₹7.2 L/yr - ₹19 L/yr
    23% more than the average Team Manager Operations Salary in India
    View more details

    What Deutsche Bank employees are saying about work life

    based on 3.5k employees
    66%
    86%
    74%
    89%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Deutsche Bank Benefits

    Free Transport
    Cafeteria
    Health Insurance
    Work From Home
    Job Training
    Soft Skill Training +6 more
    View more benefits

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