TEAM LEADER, CONTACT CENTER
Walmart
posted 3mon ago
Flexible timing
Key skills for the job
You make sound judgments and promote a customer/member-focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You proactively lead volunteer activities, programs, and initiatives in order to improve the community. You build and sustain internal and external relationships. Flexible to work in shifts.
What you ll do
As a Team leader, you will be responsible for encouraging and promoting excellent customer service. You must be able to assist and support your agents (as needed) with technology, professional communication, and career development while building rapport within your team and upholding service level metrics. To exceed our customers needs, you must be punctual, reliable, problem solve, embrace change, act with integrity, and dedicated to making a difference.
What you ll bring
The Requirements:
Employment Type: Full Time, Permanent
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Overall my experience was really really good.
They need to more focused on employees satisfaction.