Team Lead

Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries.

Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests.

We are looking for a Team Leader who will be responsible to manage a team of associates.

Experience Required 7 - 10 years

Shift Timings - Open to work in US shift timings

Joining Location Chennai

Qualification - Graduate/Post Graduate

Roles and Responsibilities

• Investment banking operations

• Accounts operations, New Account opening, account maintenance.

• On-boarding of new clients/holdings in application

• He will be managing a team of associates/sr. associates.

• Client/Stakeholder Management

• Conduct a review of customer file to check for accuracy, completeness, and ensuring all supporting documentation is uploaded

• Responsible for disseminating and implementing changes to the policy and procedures

• Identify training gaps and needs • Initiate and coordinate client outreach for fetching client documentations and any additional information

• Assess client legal hierarchy and the ‘Know Your Client’ (KYC) documentation required as per policy

• Able to identify red flags and judge the need for escalation

• Able to meet volume and quality check targets to meet service level agreements without compromising on quality

• Identify, recommend and implement process efficiencies, supporting the maintenance activities for improving the process efficiencies, Process Improvisation/Transition

• Maintain a record of and report progress as required

Desired Candidate Profile

• Good Communication skills

• Experience of handling a team • Good team management skills

Regards,

Incedo HR Team