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1 TATE Leadership Consulting Job

Assistant General Manager - Business Integration (6-10 yrs)

6-10 years

Hyderabad / Secunderabad

Assistant General Manager - Business Integration (6-10 yrs)

TATE Leadership Consulting

posted 2mon ago

Job Role Insights

Job Description

Business Integration is intended to serve as a focal point in the CEO's Office coordinating, integrating and tracking various projects and initiatives across the organization, spanning all departments/functions and key external stakeholders such as government/regulatory agencies.

Project/initiative Implementation & Monitoring:

- Work with internal/external teams to envisage and prepare plans intended to enhance customer experience. operational efficiency and service quality.

- Engage with internal and external stakeholders on behalf of the CEO's Office to execute the implementation and completion of the project/initiative.

Proactive Monitoring of Customer experience & Service Quality:


- Closely monitor business operations and service across various touchpoints and offerings to offer direct and independent feedback to CEO on Service Quality.

- Recommend/suggest interventions and improvements to ensure a high level of customer experience

Stakeholder Engagement:

- Engage with key stakeholders in the community to further the efforts on key issues related to customer experience and service quality

MIS and Reporting:

- Prepare and submit an MIS to CEO on the progress of key customer experience projects/ initiatives and other assigned tasks

Special Assignments & Initiatives:

- To take ownership of planning and implementation of special projects and tasks assigned by CEO from to time


Functional Areas: Other

Read full job description

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Assistant General Manager - Business Integration (6-10 yrs)

6-10 Yrs

Hyderabad / Secunderabad

2mon ago·via iimjobs.com
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