Tele Caller

Key Objective of the Job:

A Tele caller who will be responsible for making outbound calls to potential customers to sell insurance products and services. This includes excellent interpersonal skills, communication skills, excellent negotiation skills and the ability to resolve issues.

Key Deliverables:

Make Outbound Calls

• Contacting current and potential customers to inform them regarding the products and services.

Leads Generation

• Generates Lead and Follow up with customers to close sales deals.

Product Knowledge

• Stay updated on insurance products, services, and policies to effectively communicate with customers.

Customer Service

• Cross-selling product offerings to customers.
• Educates customers with information to build their understanding of issues and capabilities.
• Goes beyond their day-to-day work to assist customers in a positive manner.

Data Entry

• Accurately maintain and update customer data and sales information into the database.

Collaborate with Team

• Collaborate with the Sales team to share best practices, ideas and feedback to continuously improve sales performance.