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Tata Capital

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4.1

based on 2.4k Reviews

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695 Tata Capital Jobs

Manager - DSMG

Tata Capital Ltd

 · 

4.1

 based on 2.4k Reviews

1-11 years

Kolkata

1 vacancy

Manager - DSMG

Tata Capital

posted 29d ago

Job Role Insights

Flexible timing

Key skills for the job

Legal Finance Customer Service Salesforce Auditing Relationship Management

+ 4 more

Job Description

  • Correspond with multiple sources to negotiate payment schedules that suit the customer s current financial situation while still satisfying the debt.
  • Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters.
  • Provide efficient customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
  • Monitor and maintain customer account details for non - payments, delayed payments and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary.
  • Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt.
  • Trace defaulters and assets in coordination with the agency s tracing team and suggest remedial course of action
  • Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required.
  • Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company

    Qualification : Graduate


    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Manager roles with real interview advice

    People are getting interviews at Tata Capital through

    (based on 93 Tata Capital interviews)
    Job Portal
    Referral
    Walkin
    Company Website
    Campus Placement
    26%
    24%
    14%
    10%
    9%
    17% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Tata Capital are saying

    3.7
     Rating based on 41 Manager reviews

    Likes

    It's Tata Brand what's not to like. But seriously Company is never bad always the boses who are bad.

    Dislikes

    Work culture is not good. No one will support you.

    Read 41 reviews

    Manager salary at Tata Capital

    reported by 282 employees
    ₹4.5 L/yr - ₹19 L/yr
    33% less than the average Manager Salary in India
    View more details

    What Tata Capital employees are saying about work life

    based on 2.4k employees
    58%
    50%
    51%
    98%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Tata Capital Benefits

    Submitted by Company
    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Submitted by Employees
    Health Insurance
    Job Training
    Soft Skill Training
    Work From Home
    Cafeteria
    Free Transport +6 more
    View more benefits

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