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1015 Tata Capital Jobs

Collection Manager - Housing-EM - Financial Inclusion

2-6 years

Thanjavur

1 vacancy

Collection Manager - Housing-EM - Financial Inclusion

Tata Capital

posted 4hr ago

Job Role Insights

Flexible timing

Job Description

o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
o Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts
o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
o Track control the delinquency of the area (Bucket DPD wise) and focus on nonstarters
o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio initiate detailed account level review of high ticket accounts
o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company
Job Qualifications: Graduate : Yes Masters/Postgraduate: Optional

Employment Type: Full Time, Permanent

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What people at Tata Capital are saying

4.4
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Collections Manager salary at Tata Capital

reported by 291 employees with 3-13 years exp.
₹2.4 L/yr - ₹9.5 L/yr
11% more than the average Collections Manager Salary in India
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What Tata Capital employees are saying about work life

based on 2.5k employees
58%
50%
50%
98%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Tata Capital Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Work From Home
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
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