Area Manager - Credit Operations

ore Responsibilities:

End-to-End Credit & Operations Oversight with thorough knowledge of credit policy and process.

Supervise and manage the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC.

Ensuring gating rejections in line with credit policy and close monitoring on login quality.

Ensuring timely initiation of internal reports and checks as mandated by credit policy.

Oversee the CAM (Credit Appraisal Memo) preparation ensuring completeness and accuracy before submission to credit approvers, ensuring that key ratios are in lines with credit policy.

Conduct final review of loan files before disbursement, ensuring all documents are in place and compliant with internal and regulatory guidelines.

Review disbursement dockets and hand them over to the Operations team for final disbursement and payment processing.

Ensure

Key Performance Indicators (KPIs):
First Time Right (FTR) - Ensuring minimal errors in loan files.

Turnaround Time (TAT) - Ensuring quick and efficient loan processing.

Compliance Adherence - No deviations from policy and regulatory guidelines.

Process Efficiency - Identifying and implementing improvements in workflows.

Driving penetration of E-NACH for improved operational efficiency
Ensuring acknowledgment of property papers / PDDs from the credit team
Responsible for timely handover of PF/Balance PF Cheques to operations team and tracking clearance of cheques.

Hold regular meetings with the business team & conduct regular training for improvement in FTR files
Work cross-functionally with internal partners to develop technological solutions and to adapt and deploy new technologies to drive efficiency, correct deficiencies, and build greater consistency in processes
Prioritize and manage critical projects for implementation of LOS/LMS and other technology enablement for the operating model of the HFC.

Ensuring low attrition for the team.

Quealifications : Graduate (Preferred: Finance, Business Administration, Commerce or related field) Masters/Postgraduate
CA / MBA (Finance) or Equivalent