Chief Manager - Learning & Development (Broking Vertical)

Role: Chief Manager - Learning & Development (Broking Vertical)

Job location: Parel, Mumbai

Key Responsibilities:

Designing Domain and Functional Learning Programs for Skill Development

• Develop and update relevant, technically complete content for learning interventions.
• Design and deliver learning modules, workshops, and training programs for employees and channel partners.
• Assess the success of development plans to help employees and channel partners maximize learning opportunities.
• Identify business challenges and create certification workshops for employees and channel partners across various lines of business (LOB).
• Training Delivery
• Ensure effective training delivery to enhance retention and application of learned content.
• Constantly improve subject knowledge and gather real-world business scenarios to make training programs relevant.
• Select appropriate target audiences for training sessions.
• Deliver competency-based blended Learning and Development Programs (LDP) for employees and channel partners.
• Drive digital learning initiatives for in-house developed digital courses.
• Developing and Implementing Learning Strategies and Programs
• Create and execute company-wide learning strategies and programs aligned with business goals.
• Evaluate individual and organizational development needs and implement various learning methods such as certifications, virtual training, etc.
• Collaborate with key stakeholders across the organization to address training requirements within the broking vertical.
• Designing Advanced Programs for Senior Employees and Channel Partners
• Hire and manage domain specialists for advanced training programs.
• Build relationships with external training providers (e.g., NIA, IIMs) to deliver best-in-class programs.
• Implement programs based on competency needs of senior employees and nominated channel partners.

Key Performance Indicators:

• Successful design and delivery of learning modules and workshops.
• Effectiveness of training delivery, including audience engagement and retention.
• Successful implementation of competency-based programs for employees and channel partners.
• Increased business productivity through improved knowledge and skills.
• Strong relationships with third-party training providers for high-quality programs.

Internal Customers:

• Broking Employees and Brokers
• Nature of Interaction: Gathering knowledge, verifying content, implementing training objectives.
• Frequency of Interaction: As needed.
• Organizational Impact: Higher business productivity through enhanced learning and skill development.