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588 Tata AIA Life Insurance Jobs
Senior Manager - Program Management - Bancassurance IBL
10-15 years
Gurgaon / Gurugram
1 vacancy
Senior Manager - Program Management - Bancassurance IBL
Tata AIA Life Insurance
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
A Position Overview
Position Title
Program Manager
Department
Partnership Distribution - IBL Banca
Level / Band
501/601/SM/ AVP
B Organizational Relationships
Reports To
Relationship Head - IBL Partnership
Supervises
None
C Job Dimensions
Geographic Area Covered
National
Stakeholders Internal
All functions including Sales and Operations. E.g. Operations, IT, Finance, HR, L&C, Investments, DE, DMG, Training among others
External
Channel Partner, Vendor, Agencies
D Key Result Areas
Strategic Business Development
- To closely work with the INDUSIND BANK channel head to design business strategies and initiatives that will lead to improvement of sales performance in the channel.
- Responsible for designing, developing and implementation of initiatives that improve productivity, efficiency and service levels
- Manage governance framework
- Handling ongoing channel requirements for partner & Tata AIA Life Sales Team for e.g. Analytics, Dashboards, MIS, Perks & Wallet, LMS, Branch Activity Manual, R & R etc.
Business Development
- To develop, agree and implement short term and long term plans to achieve sales volumes and desired product mix as set out in the business plans and financial models of the assigned Channel
- Closely monitor the productivity indicators showcased in MIS reports and influence bank partner (Channel Head) to take corrective actions whenever required to reduce anticipatory business impact
- Achieve pre-set business targets on ANP, case count, active sales staff and various KPIs for designated channels
- To Plan training requirements
Ensure compliance
- Ensure compliance to internal sales process & other compliance standards
- Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
MIS & Reporting
- Maintain required trackers & reports to be submitted to various stakeholders
- Conducts Business Analytics and take corrective measures
Operations Management
- To get complete understanding of channel s day to day operational activities
- Identify and help implement improvement initiatives to streamline operational processes
- Working closely with Business Head/Sales Head in providing excellent and differentiated customer service
- Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify risk mitigates wherever there is a control issue
Project Management
- Techno Managerial skills to drive multiple projects, upgrades and improvement projects from inception to completion
- Excellence in Solution design, solution architecture, implementation strategy for complex web applications and enterprise software
- Sound business process knowledge with effective management skills and strong technical knowledge. Very successful in the design of efficient, effective and innovative solutions.
- Extensively worked with Business users and system Analysts, Developers, Testers, and Managers for gathering Business requirements, BRD, Blue print documents, Functional Specification document reviews during design sessions to clearly translate business Priorities and objectivities.
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Influence and mobilize key stakeholders across departments for accomplishing key deliverables of the Project
- Study the impact of prevailing / evolving regulations and guidelines and application of the same for facilitating compliant partnerships
Relationship Management
- Develops networks and builds alliances with wide range of stakeholders to facilitate win-win situations
- Leveraging existing relationships well and is mature in creating strong personal rapport and build long lasting relationship
E Skills Required
Technical
- Experience of working in a bancassurance distribution environment either in a bank or in an insurance company in the product / strategy team
- Experience of planning and managing multiple projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
- Knowledge of developing and administering resource plans and budgets including data analytics concepts
- Product/Subject matter expertise including partnership distribution / bancassurance regulation understanding
- Ability to lead discussions with business and operations teams and convince leaderships to execute process improvement projects Excellent team work skills and capability to work across multiple projects simultaneously with ability to work well under pressure, aggressive timelines
- Organizational skills including self management, problem solving skills, peer level co-ordination and ability to deliver a high volume of quality work
- Creative skills for contributing new and innovative ideas
- Expert at MS Project, Power point, Excel, Word, Access other office solutions
Behavioral
Essential
Desired
Interpersonal skills
Y
Communication skills
Y
Creative thinking skills
Y
Supervising/Leadership skills
Y
Teamwork Skills
Y
Influencing skills
Y
Relationship Building skills
Y
Decision making skills
Y
F Incumbent Characteristics
Essential
Desired
Qualification
MBA/PG
Analytical Skills
Experience
Alternate channel business support/ Project Management experience /6-8 yrs experience
Employment Type: Full Time, Permanent
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What people at Tata AIA Life Insurance are saying
What Tata AIA Life Insurance employees are saying about work life
based on 3.2k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Tata AIA Life Insurance Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
Job Training 
Health Insurance 
Soft Skill Training 
Work From Home 
Team Outings 
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