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Cluster Head - Urban Banking
Tata AIA Life Insurance
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Liase with Bank s Regional officers and Zonal Officers and ensure alignment on Life Insurance Business
- Visit zones and regions - interact with Zonal Officers, Cluster Officers and Bank branch managers
- Guide and support team to ensure achievement of targets
- Interact with customers to explain the products and solutions
- Ensure activation, persistency & productivity is maintained.
- Ensure quality of recruits hired in the team
- Maintain & drive compliance at the zone
- Organizational Relationships
Reports To
Zonal Manager
Supervises
KAM/RM/CSM
- Job Dimensions
Geographic Area Covered
Cluster(s)
Stakeholders Internal
Supervisors, Team (KAMs/CSM), Ops, Underwriting, Legal
External
IDFC First bank - Channel Partner
- Key Result Areas
Partner and Client Management
Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc)
Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance
Engage with customers to explain the products and promote the brand
Ensure team is focused on Sales and support to all branches assigned.
Drive local contests and engagements to engage teams
Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life
Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity
Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
Aid the bank branches to adopt new processes and technology
Team Management
Assign target to each KAM /CSM at a branch level - NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix.
Ensure team is hands on with each branch and maintains a high engagement level with each member
Team development and training
Retention of high performing talent
Keep ZH and National Head updated about on - ground activities by Bank and competitors
Customer service
Ensure adequate customer service - grievance redressal, claim settlement, renewal etc.
E Skills Required
Technical
Good product knowledge
Good knowledge of MS Office
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
F Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Post graduate/Insurance specific training
Experience
Should have at least 6-8 years experience of sales with at least 2 years experience in leading teams.
Preferably needs to have Banca sales experience in the insurance parlance.
CTC
15 to 20 pa
Employment Type: Full Time, Permanent
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People are getting interviews at Tata AIA Life Insurance through
People are getting interviews through
(based on 104 Tata AIA Life Insurance interviews)
Referral
Job Portal
Recruitment Consultant
Walkin
Company Website
Campus Placement
28%
25%
13%
9%
6%
5%
14% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Tata AIA Life Insurance are saying
Rating based on 6 Cluster Head
reviews
Anonymous · Life Insurance
in Amritsar, Punjab
Likes
I'm not satisfied to Management behavior
Dislikes
Compliance department behavior is very bad
Read 6 reviewsCluster Head salary at Tata AIA Life Insurance
reported by
10
employees
with 8-15
years exp.
₹6.5
L/yr - ₹13.8
L/yr
16%
less
than the average Cluster Head Salary in India
View more details
What Tata AIA Life Insurance employees are saying about work life
based on 3.1k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Tata AIA Life Insurance Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
Job Training 
Health Insurance 
Soft Skill Training 
Work From Home 
Team Outings 
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