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Tamara Leisure Experiences

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4.5

based on 49 Reviews

37 Tamara Leisure Experiences Jobs

General Manager

The Tamara Leasure Experiences Pvt Ltd

4.5

based on 49 Reviews

17-20 years

Bangalore / Bengaluru

1 vacancy

General Manager

Tamara Leisure Experiences

posted 15hr ago

Job Role Insights

Flexible timing

Key skills for the job

Finance Customer Service Salesforce Hotel Management Operations Procurement

+ 3 more

Job Description

The General Manager should have an excellent track record of successfully managing and leading a team to sustained high levels of service.

Responsible for managing the Hotels management team (HOD s) and overall hotel targets to deliver an excellent Guest experience.

A General Manager would also be required to manage between profitability and guest satisfaction measures. Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, food and beverage, revenue management and the rooms division. Ensure full compliance to hotel operating controls, SOP s, policies, procedures and service standards.

Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service to drive financial success. Work with hotel department heads to establish goals and objectives that coordinate with the overall organisation s goals and objectives.

Enable innovation and drive results by executing sales and marketing campaigns, understanding dynamic revenue management and driving profit to the bottom line through strong financial controls.

Evaluates changes to the guest s needs, the hotel s guest mix and competitive trends to recommend appropriate products/services and operational changes to ensure guest and employee satisfaction. Demonstrate and promote teamwork among all management and staff while creating an environment in which all associates reach their full potential.

Follow property safety and security procedures, liaise with local government officials to ensure Hotel operating safely and legally Assists with procurement of operating supplies for all departments and contracting with third-party vendors for essential equipment and services.

Complete necessary financial audits Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.

Inspect the property for organization and cleanliness. Resolve whenever possible and communicate larger issues or anything that might impact the long-term viability of the property to the CEO Learn all relevant systems, including the GPM, PMS, all HR and Accounting tools, guest communication tools, and be ready to train your team Lead all key property issues including capital projects, customer service and refurbishment. Responsible for the preparation, presentation and subsequent achievement of the hotel s annual Operating Budget, Marketing & Sales Plan and Capital Budget. Developing improvement actions, carry out costs savings.

A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly.

Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.

Manage and develop the Hotel Executive team to ensure career progression and development. Be accountable for responsibilities of department heads and take ownership of all guest complaints. Respond to audits to ensure continual improvement is achieved. Corporate client handling and take part in new client acquisition along with the sales team whenever required.

Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.

Employment Type: Full Time, Permanent

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