Vice President - Operations - eCommerce (10-18 yrs)

Key Responsibilities:

- Marketplace Strategy: Developing and executing a comprehensive strategy for selling products on various marketplace platforms. This includes identifying target marketplaces, assessing competition, and setting growth objectives.

- Inventory and Pricing Management: Monitoring inventory levels across different marketplaces to ensure adequate stock availability and work with the Procurement and Supply Chain Team for the required actions.

- Relationship Management (Marketplace & Clients): Build and maintain strong relationships with both marketplace account managers and key clients. Negotiate terms, resolve disputes, and identify opportunities for preferred placement or promotional activities. Schedule regular client check-ins to gather feedback and focus on upselling and cross-selling new channels and business opportunities.

- Cross-functional Collaboration: Working closely with internal teams such as Key account management, Supply chain, Advertisement, and finance to ensure seamless integration of marketplace operations with overall business goals and processes.

- Revenue and Profitability Analysis: Monitoring and optimising sales to achieve revenue and profitability targets.

- Managing P&L for the Assigned Country: Creating and managing the complete P&L for the assigned country and driving the topline and bottom line and delivering them against the set targets for the quarter and year.

- Compliance and Policy Adherence: Staying informed about marketplace policies, guidelines, and best practices. Ensuring compliance with terms of service, product listing rules, and advertising policies to avoid penalties or account suspension.

- Continuous Improvement: Implementing continuous improvement initiatives to enhance efficiency, streamline processes, and optimise performance metrics across all Teams.

You're the perfect candidate for this role if you:

- You have 15+yearsofexperience in e-commerce, supply chain, or operations, including 5+ years in a leadership role driving business growth.

- With 5+years managing multiple marketplaces, you know how to optimise operations and strategies.

- Your 7+years in General or Modern Trade gives you a solid understanding of trade channels and market dynamics.

- You've got strong e-commerce experience or deep knowledge of digital marketplaces. - Preferred: Experience with FMCG and CPG brands-especially in healthcare, wellness, and beauty-is a big plus.

- You excel in P&L management, driving profitability and efficiency.

- You're passionate about growth, take ownership of projects, and thrive with an entrepreneurial mindset.