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88 Taj Hotels Resorts and Palaces Jobs
Front Office Associate
0-3 years
₹ 1.2 - 2.2L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Chennai
1 vacancy
Front Office Associate
Taj Hotels Resorts and Palaces
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
2) Welcome guests on arrival at the Hotel.
3) Instant recognition of repeat guests.
4) Keep oneself updated on the arrival list.
5) To ensure that Guest Registration Card is duly filled in prior to guest arrival
and obtain signature of the Guest on the same. In case of non-availability of details check the same from the Guest and enter it in the database for future requirements.
6) Ensure that the Guest is promptly allotted the assigned room courteously.
7) To verify payment details in absence of any instructions to the contrary.
8) To take advance payments/swipe the Credit Card imprint wherever
necessary.
9) To inform Guest Relations about arrival of the Guest whenever required
and instruct Bell Desk to carry luggage to the allotted room
10) Note guest Departure request.
11) In case of Walk-in guests co-ordinate with the Duty manager before
checking in the Guest.
12) Ensure that all complaints are promptly attended to and check with the
Guest for Feedback.
13) To inform Concierge and Housekeeping about Guest Departure.
14) To have a thorough knowledge of the facilities offered by the Hotel and
ensure selling of the same.
15) To ensure that all brochures pertaining to the hotel and the group are
available at the reception.
16) To provide all assistance to the Guests for onward reservation of the
Group Hotels.
17) To ensure that all messages and parcels for the Guests are promptly
despatched to the Rooms.
18) To have a thorough knowledge of Rooms, Suites and Tariffs.
19) To enter all Guest vouchers in respective Guest folders.
20) To ensure paid outs on Guest Accounts on authorisation of Duty
Manager.
21) To allot Safe Deposit lockers to the Guest and obtain signature of the
Guest wherever necessary.
22) To ensure preparation and presentation of the bills.
23) To have a thorough knowledge of the major credit cards and their limits.
24) To have credit ratings of all companies and travel agents.
25) To hold back Credit Cards listed in cancellation bulletin.
26) To ensure formalities regarding foreigners are duly observed.
27) To handle guest departures and settlement of bills in Indian rupees/foreign currency/credit card.
28) To have knowledge of currencies of different countries and denomination.
29) To exchange foreign currency at the prevailing exchange rate.
29) To grant change of currency of the denominations requested for.
30) To accept and account for cash received from different Restaurant shift
wise.
31) Check on instructions for any jobs/ task required to be covered out in the
shift.
32) Keep the reliever informed of any pending job/ task requiring completion.
33) To adhere of the grooming standard laid down as per company
procedure.
34) To perform such other duties as may be assigned from time to time by
persons placed in authority over you.
Employment Type: Full Time, Permanent
Read full job descriptionTaj Hotels Resorts and Palaces Interview Questions & Tips
Prepare for Taj Hotels Resorts and Palaces Front Office Associate roles with real interview advice
What people at Taj Hotels Resorts and Palaces are saying
Rating based on 22 Front Office Associate
reviews
Anonymous · Food, Beverage & Hospitality
in Srinagar
Likes
This hotels is feels like working in a safe environment
- Skill development - Good
Dislikes
Salary and not getting any personal life
- Salary - Poor
+3 more
Front Office Associate salary at Taj Hotels Resorts and Palaces
reported by
73
employees
₹1.1
L/yr - ₹3.6
L/yr
5%
more
than the average Front Office Associate Salary in India
View more details
What Taj Hotels Resorts and Palaces employees are saying about work life
based on 2k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Taj Hotels Resorts and Palaces Benefits
View more benefits
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