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Technical Consultant/Senior Technical Consultant
4-8 years
Hyderabad / Secunderabad, Bangalore / Bengaluru
1 vacancy
Technical Consultant/Senior Technical Consultant
Tableau Software
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success Job Details
About Salesforce
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About Salesforce
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Salesforce Technical Consultants deliver solutions that transform our customers businesses and their customers experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce s Java-like language), JavaScript, and other development languages and tools.
The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.
YOUR IMPACT: Responsibilities
The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.
YOUR IMPACT: Responsibilities
- Programming solutions in Salesforce s Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems
- Developing, optimizing and deploying Salesforce applications
- Demonstrating key Salesforce capabilities and features
- Learn and use Salesforce s Services team best practices
- Help clients consistently meet/exceed goals and metrics
- Contribute to customer success through front and back-end solution development and release management
- Deliver high customer satisfaction (CSAT)
- Continued professional growth and development
- Travel to client site (average of 50%), but may be higher or lower based on the client engagement
MINIMUM QUALIFICATIONS
- BA/BS degree or foreign equivalent
- 3+ years of relevant experience
- Strong problem solving skills
- Experience using technical skills to solve real-world business problems
- Strong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python)
- Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)
- Salesforce certifications and Platform development experience are a plus
- Customer engagement/facilitation skills
- Strong communication skills, both written and verbal
- Ability to work independently and be a self-starter
- Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients needs
- Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies
- Strong potential to continue to grow in career to higher levels of Services or other positions at Salesforce
PREFERRED QUALIFICATIONS
- Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences
- Prior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not required
- Other highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps.
- Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified JavaScript Developer I
Attributes
- Leader, who can communicate the value of Cloud features
- Results-driven, tenacious, drive to succeed in a fast-paced environment
- Ability to learn quickly and adapt to change
- Positive attitude; ability to motivate others
Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .
Salesforce welcomes all.
Employment Type: Full Time, Permanent
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