User Support Executive

• Outbound Calls: Conduct outbound calls to promote the company s products and services, and support in converting leads into sales.
• Inbound Calls: Handle inbound calls from users, addressing their queries and providing necessary support.
• Back Office Support: Assist with back-office tasks related to new projects of the company.
• Social Media Management: Post content on the company s Facebook and Instagram pages.
• Maintain and respond to interactions on the company s Facebook and Instagram pages.
• YouTube Management: Maintain and respond to comments and live chat on the company s YouTube channel.
• WhatsApp Business Management: Manage and respond to messages on the company s WhatsApp Business account.

Requirements:

• Strong communication skills (Hindi & English) for handling both inbound and outbound calls.
• Experience in managing social media platforms (Facebook, Instagram, YouTube).
• Proficiency in handling back-office tasks and project support.
• Ability to work independently from home while maintaining productivity.
• Based in Mumbai and available for initial 10day training at T7E Mumbai Office.Note: This position is preferred for female candidates based in Mumbai.