Level 3 System Administrator

Were in search of an exceptional L3 System Administrator to become an integral part of our dynamic team. As an L3 admin, you will hold a pivotal role in upholding the stability, security, and optimal performance of our IT landscape. If you thrive in a fast-paced, ever- evolving environment and possess a keen problem- solving mindset, this position is tailored for you. Join us!

What we require you to have:

• BE/ Diploma Computers, IT, Computer Engineering.
• Relevant certifications in Linux (RHCSA, RHCA , RHCE)
• Certification cPanel Systems Administrator: Level 2
• English Written & Verbal
• Proficiency in Linux command line, awk, piping, command line arguments in Linux.
• Web server administration Apache, Nginx, LiteSpeed, PHP-FPM & Caching server
• Expert in Server deployments, Server Setup and Security configurations.
• DNS In-dept. knowledge
• cPanel, Plesk , DirectAdmin knowledge advanced level.
• Network trouble shooting
• Ability to manage hosting accounts, databases and email configurations.
• Virtualization expertise, KVM, VMware, Proxmox.
• Shell scripting skills , Ability to write basic health scripts etc.
• Hands-on expertise with backup & restoration techniques
• Hands-on expertise with server migrations, cross platform migration
• Disaster recovery expertise
• Nagios Monitoring
• WHMCS, Jira, OS ticketing knowledge
• Basic knowledge of programming language PHP/Python/Nodejs
• Cloud knowledge AWS, Azure

What youll be responsible for:

• Manage and maintain servers, including configuration, optimization, and performance tuning.
• Implement and maintain web server software (e.g. Nginx, Apache) , databases, and associated technologies.
• Implement and enforce security measures to safeguard web hosting infrastructure and client data.
• Ensure compliance with relevant industry standards and regulations pertaining to web hosting environments
• Provide advance technical support and guidance to the support team for escalated issues related to web hosting services.
• Collaborate with the support team to address complex customer inquiries and concerns in a timely manner.
• Monitor server performance, traffic, and resource utilization to identify and rectify performance blocks and other issues.
• Optimize server configurations and settings to improve website loading times and overall customer experience.
• Implement and manage backup solutions to ensure data integrity and availability in case of failures or emergencies.
• Develop and maintain disaster recovery plans and perform regular tests to validate the effectiveness of plans.