UK Voice Process - Executive

Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading HR Consultancy firm & Career Guide for Professionals like you. We are hiring for one of our leading client.

Client: Our client is a young, energetic and dynamic start up which started operations in 2017 having around 50 employees, and they offer A-Z Amazon seller and vendor services to Brands, Manufacturers, Distributors and sellers. They take care of the complete online sales of E-Commerce companies.

Job Title UK Voice Process - Executive

Location Ahmedabad

Experience 2 to 4 Years

Qualification - Any Graduate

Work timings 1:30 PM to 10:30 PM

1. UK Calling Expertise : Handle outbound and inbound calls related to the UK market, demonstrating a strong understanding of regional preferences and practices.
2. Client Communication : Maintain engaging and professional conversations with clients, ensuring their queries and concerns are addressed effectively.
3. Process Knowledge : Leverage prior experience with UK-specific processes to enhance operational efficiency and client satisfaction.
4. Time Zone Flexibility : Work in alignment with UK time zones and observe UK holidays as part of the schedule.
5. Building Rapport : Exhibit liveliness, charm, and enthusiasm during calls to establish strong connections with clients.

• • Experience : Previous experience in UK calling and familiarity with UK processes is highly preferred.
  • Language Proficiency : Exceptional command over the English language with the ability to adopt a UK accent when required.
  • Communication Skills : Strong interpersonal skills with the ability to engage clients professionally and effectively.
  • Enthusiasm and Energy : A lively and energetic personality to ensure positive interactions during client communications.
  • Flexibility: Availability to work UK hours and accommodate UK holiday schedules.
    
    
    If interested, please share your cv with details of total experience, current salary, expected salary and notice period.