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8 Rimini Street Support Engineer Jobs

Support Engineer, Oracle Banking

4-9 years

Hyderabad / Secunderabad

1 vacancy

Support Engineer, Oracle Banking

Rimini Street

posted 12d ago

Job Role Insights

Flexible timing

Job Description

About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner. In 2005, Rimini Street reinvented enterprise software support to deliver a better support experience and drive significant savings on total maintenance costs. Today, the Company delivers superior service experiences, at scale, centered on client success to enable enterprise software licensees to extract more value from their enterprise software investments, invest in innovation, create competitive advantage and enable growth. Over 5,500 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries have leveraged Rimini Street as their trusted provider for support and managed service solutions.
We are actively seeking a Support Engineer, Oracle Banking (Functional OBDX,FCUB). This role is based in India.
About Rimini Labs India.
Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Labs India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Labs India started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) advanced services (Managed services, Professional services, Security Managed Services etc).
Rimini Labs India gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Labs India is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.
Rimini Labs India has nicely emerged as Global Capability Centre (GCC), and proudly says, if you are best of the best, you belong to Rimini . We are on a mission to contribute significantly to our Rimini ONE program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.
Description
This role involves a deep understanding and Sound knowledge in Oracle Digital Banking, Oracle Banking API Skills (OBDX / OBAPI Skills) or FLEXCUBE Universal Banking. Should be an experienced consulting professional who understands solutions, industry best practices, multiple business processes or technology designs within a product/technology family.
Responsibilities
  • Work closely with end users daily to understand their needs, resolve incidents, support business change, and deliver a consistently high-quality customer experience.
  • Design and Develop Digital Banking Solution using Oracle Banking Digital Experience
  • Lead technical design, development and delivery of Enhancements and Change requests.
  • Building Customizations on Oracle Banking Digital Experience using Extensibility
  • Provide functional expertise of the application.
  • Understand requirements from business analysts and users.
  • Participate in training activities for training and upskilling of the team member.
  • Thoroughly document change requests, test results, and approvals
  • Be a pro-active contributor in the delivery team organization which is running 24x7x365 and will require the ability to work flexible hours outside of standard business hours.
  • Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.
  • Day - Day coaching and mentoring of junior team members.
Requirements
  • Good Communication, Presentation and Customer Facing skills.
  • Excellent troubleshooting skills in Oracle Banking Digital Experience (OBDX) in a support environment
  • Ability to multi-task in a dynamic work environment.
  • Hands-on technical experience in Java Technology Stack (Core Java, Spring frameworks, Microservices architecture)
  • Knowledge about UI/UX, Knockout.js
  • Experience working with High Availability environments involving Weblogic Application Server, Oracle Database
  • Hands-on experience in working with XML, XSLT, SOAP, RESTful Web Services, JSON
  • Have Core Java, Microservices/Spring Boot or PL/SQL and strong database skills
  • Should be aware of the developments happening in the BFSI space and specifically in Digital Banking
Education/Experience
  • Bachelor s Degree in computer science or related field or equivalent experience
  • 6+ years of experience in BFSI domain with a special focus on Oracle Banking Platform, ODBX and/or Flexcube
Why Rimini Street
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
  • Company
    • We dream big and innovate boldly.
  • Colleagues
    • We work with extraordinary people who create a culture of mutual respect and collaboration.
  • Clients
    • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
  • Community
    • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
  • Nasdaq-listed under ticker symbol RMNI since October 2017
  • Over 5,500 signed clients, including over 180 of the Fortune 500 and Global 100 companies
  • Over 2,000 team members in 23 countries
  • US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https: / / www.riministreet.com / company / awards /

Employment Type: Full Time, Permanent

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What Support Engineer at Rimini Street are saying

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nothing - its completely waste

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everything work and culture and management

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Support Engineer salary at Rimini Street

reported by 9 employees with 4-11 years exp.
₹8 L/yr - ₹26 L/yr
156% more than the average Support Engineer Salary in India
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What Rimini Street employees are saying about work life

based on 132 employees
66%
54%
59%
87%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Rimini Street Benefits

Submitted by Company
Implementing Minimum 4 Weeks of Fully-Paid Parental Leave for All Rimini Parents
Condensed Work week flexibility
Personalized Premium Healthcare for Your Unique Needs
Submitted by Employees
Cafeteria
Health Insurance
Work From Home
Job Training
Soft Skill Training
Free Food +6 more
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Rimini Street Hyderabad / Secunderabad Office Location

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Hyderabad / Secunderabad, Telangana Office
Rimini Street India Operations Private Limited 1st Floor, Tower A Ananth Info Park, 39 Hi-Tech City, Madhapur Hyderabad-500081, Telangana India Hyderabad / Secunderabad, Telangana

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