MDM support Engineer (presales)

Description

As JAMF Admin, you will play a vital role in supporting our clients Apple device management needs. You will work closely with our senior JAMF Administrators to ensure the seamless operation of JAMF Pro, a leading Mobile Device Management (MDM) solution for macOS and iOS devices.

Responsibilities:

• Assist in the deployment, configuration, and maintenance of JAMF Pro.
• Provide first-level support to end-users and address their macOS and iOS device-related issues.
• Assist in creating and deploying software packages, profiles, and policies using JAMF Pro.
• Assist in monitoring and maintaining an inventory of Apple devices.
• Collaborate with senior administrators on troubleshooting and resolving technical issues.
• Keep up to date with industry trends and best practices related to Apple device management.
• Contribute to documentation and knowledge sharing within the team.

Requirements:

• A bachelors degree in computer science, Information Technology, or a related field is preferred but not required.
• Knowledge of Apple macOS and iOS operating systems.
• Familiarity with JAMF and Apple concepts.
• Certifications: JAMF 100 and Apple Certified Support Professional.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Eagerness to learn and adapt to new technologies.
• A self-starter with the ability to work effectively in a team environment.

Benefits:

• Professional development opportunities.
• Opportunity to work with industry-leading technologies.

note: looking for candidates in mumbai location.