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4 Paychex IT Solutions India Supervisor Jobs
Supervisor, Global Services I - PEO
3-6 years
Bangalore / Bengaluru
1 vacancy
Supervisor, Global Services I - PEO
Paychex IT Solutions India
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Directly supervise and oversee the work of Back Office Operations staff to ensure timely and accurate execution of support functions to allow management and front-line staff to focus on quality service and business objectives. Functional areas include data entry, data control, audit and quality assurance. Responsibilities
- Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy. Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement.
- Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives. Establishes and manages workflows to ensure timely and accurate processing and efficiencies, reporting, ad-hoc research, pre-onboarding tasks, data entry, quality control, audit functions and other tasks completed to support business needs.
- Partners with leadership across supported business units to communicates pertinent information and identify opportunities to enhance service provided to supported business units. Participates in and leads special projects at the request of management to provide supported managers with more time and better information to make quality decisions. Ensures that specific issues are directed to the appropriate personnel in order to provide high quality service.
- Monitors internal audit and personal identifiable information (PII) compliance to minimize risk of information loss or misuse. Partners with leadership across business units to improve internal audit compliance, communicate pertinent information, and identify opportunities for efficiency and enhanced service. Acts as a subject matter expert in all internal audit procedures. Serves as a liaison between back office operations and Internal audit. Qualifications
- Graduation - Required
- 2 years of experience in Office setting with increasing responsiblity.
- 2 years of experience in Customer Service.
- 2 years of experience in Prior leadership experience.
- 1 year of experience in Expected all training and demonstrate knowledge of the team queues and the actual work.
- Strong verbal communication and listening skills.
- Demonstrates analytical skills.
- Demonstrates problem solving skills.
- Effective interpersonal skills.
- Demonstrates written communication skills.
- Promotes information sharing.
- Excellent collaboration and team building skills.
- Ability to lead/manage others.
Employment Type: Full Time, Permanent
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What Supervisor at Paychex IT Solutions India are saying
Supervisor salary at Paychex IT Solutions India
reported by
7
employees
with 9-17
years exp.
₹12
L/yr - ₹14.7
L/yr
307%
more
than the average Supervisor Salary in India
View more details
What Paychex IT Solutions India employees are saying about work life
based on 96 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Paychex IT Solutions India Benefits
Submitted by Company
Cafeteria 
Health Insurance Hybrid Work Model Child care Team Outings Soft Skill Training
Submitted by Employees
Health Insurance 
Job Training 
Team Outings 
Work From Home 
Soft Skill Training 
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Paychex IT Solutions India Bangalore / Bengaluru Office Location
Bangalore / Bengaluru, Karnataka Office
Primeco spectrum 2nd floor, Primeco towers Arekere gate, junction, Bannerghatta Rd, Bengaluru, Karnataka 560076
Bangalore / Bengaluru, Karnataka
560076
560076
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