Accounts Receivable Executive

Job Title: Payment Follow-Up Executive / Accounts Receivable Executive. Location: Salt Lake, Kolkata. Travel Requirement: 2-3 weeks per month (across client locations Bihar, West Bengal, etc). Position Overview.

The Payment Follow-Up Executive will be responsible for managing and following up on pending invoices, ensuring timely collection of payments, and coordinating with internal teams to resolve payment delays. This role requires regular travel to client sites and effective communication between the Accounts and Projects departments to ensure smooth collection processes and achieve collection targets. Key Responsibilities. Invoice & Payment Follow-up: Regularly follow up with clients regarding pending invoices and payments.

Ensure proper communication with clients to resolve any issues causing delays. Identifying Bottlenecks: Proactively identify and address any issues or roadblocks in the payment collection process, whether internal or client-side, and suggest actionable solutions. Coordination Between Departments: Act as a liaison between the Projects Department and the Accounts Department to ensure that project milestones, billing, and payments are aligned. Tracking Receivables: Maintain a detailed and accurate log of all outstanding receivables, including due dates, follow-up schedules, and payment statuses.

Collection Targets: Achieve specific monthly/quarterly collection targets as set by management. Provide regular updates on the progress and work towards meeting or exceeding these targets. Client Communication & Relationship Management: Build and maintain positive relationships with key clients to ensure open communication channels for smooth payment processes. Escalate any major payment issues to senior management if necessary.

Reporting & Analysis: Prepare and present regular reports on outstanding receivables, collection progress, and key issues hindering payments. Analyze patterns in payment delays and recommend process improvements. Compliance & Documentation: Ensure that all payment-related documentation is complete, accurate, and compliant with company policies. Coordinate with the Accounts team for timely invoicing and proper record-keeping.

Qualifications & Skills. Minimum of 2-3 years of experience in accounts receivable or payment follow-up roles. Strong organizational and analytical skills. Ability to travel extensively (2-3 weeks per month) to client locations.

Excellent communication and negotiation skills to manage client relationships effectively. Proficiency in MS Office (Excel, Word, etc.) and financial tracking software. Knowledge of project management and billing systems is a plus.

Key Performance Indicators (KPIs). Percentage of receivables collected within target timeframes. Reduction in overdue payments. Success in meeting or exceeding collection targets.

Efficiency in resolving client payment disputes and issues. Show more Show less