Fabric Expert Sales

Fabric Expert Sales - The House of Textiles (Lower Parel, Mumbai)

Position: Fabric Expert - Sales
Location: Lower Parel, Mumbai
Company: The House of Textiles
Job Type: Full-Time

About The House of Textiles:
The House of Textiles is a leading textile business that specializes in high-quality fabrics and custom textile solutions. With a rich history and a diverse range of products, we serve the textile needs of fashion designers, retailers, and manufacturers across the industry. We pride ourselves on delivering premium textiles and exceptional customer service.

Job Overview:

We are seeking an experienced and knowledgeable Fabric Expert for our sales team at our Lower Parel location. The ideal candidate will have a strong background in textiles, excellent communication skills, and a passion for delivering exceptional customer experiences. This role requires a deep understanding of fabrics, trends, and customer needs, with a focus on driving sales and building lasting relationships.

Key Responsibilities:

1. Sales & Business Development:
   
• Drive sales of textile fabrics, ensuring targets and goals are met.
• Identify and pursue new business opportunities within the textile industry.
• Establish and maintain strong relationships with existing and potential clients, including designers, manufacturers, and retailers.
• Provide product recommendations based on client needs and market trends.
2. Fabric Expertise & Product Knowledge:
   
• Be well-versed in various types of fabrics (cotton, silk, polyester, wool, etc.), their properties, and uses.
• Advise clients on the best fabric choices based on their project requirements.
• Keep up-to-date with the latest trends and innovations in the textile industry.
• Conduct fabric demonstrations and presentations for clients to showcase the product range and quality.
3. Customer Service:
   
• Offer personalized, consultative sales service to clients.
• Resolve any issues or concerns regarding fabric selection, delivery, and quality.
• Build long-term relationships with key accounts, ensuring repeat business and referrals.
4. Order Management:
   
• Coordinate with the operations and production teams to ensure timely delivery of orders.
• Ensure accurate processing of orders and quotations.
• Handle the post-sale process, ensuring customer satisfaction and feedback.
5. Market Research & Reporting:
   
• Conduct market research to understand client needs and competitor offerings.
• Prepare and present weekly/monthly sales reports to management.
• Monitor industry trends and keep the sales team informed of potential opportunities.

Key Requirements:

• Education:
  
• A degree/diploma in Textile Engineering, Fashion Design, or related fields is preferred.
• Experience:
  
• Minimum of 2-5 years of experience in fabric sales.
• Proven experience in a consultative sales role with a strong track record of meeting sales targets.
• Skills:
  
• Extensive knowledge of fabrics, textiles, and their applications in fashion, interior design, and industrial use.
• Excellent communication and interpersonal skills to engage with a variety of clients.
• Ability to analyze and understand client needs and offer tailored fabric solutions.
• Strong negotiation and closing skills.
• Basic proficiency in MS Office; familiarity with sales software/tools is a plus.
• Personal Attributes:
  
• Passionate about textiles and the fashion industry.
• Self-motivated and target-driven.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Language:
  
• Proficiency in English and Hindi.