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Technical Support Executive
Studybase
posted 27d ago
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Flexible timing
Key skills for the job
Job Description
Studybase is looking for experienced Tech support to join our team. You will be responsible for creating reports, designing and training customers. Your main goal for this role will be to deliver reports on time to customers. In addition to this, you should have good technical skills with the ability to complete the required tasks.
Responsibilities
- Provide customer support for technical inquiries by phone,email and online chat.
- Troubleshoot technical issues and recommend solutions
- Manage customer accounts
- Respond to customer inquiries in a timely manner
- collaborate with support staff to ensure excellent customer service
- Provide feedback to management on customer satisfaction
Qualifications: Btech
Experience: 1-3 years of experience
Employment Type: Full Time, Permanent
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based on 5 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Studybase Benefits
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