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Studybase

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3.2

based on 7 Reviews

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3 Studybase Jobs

Technical Support Executive

Studybase

 · 

3.2

 based on 7 Reviews

1-3 years

Jaipur

1 vacancy

Technical Support Executive

Studybase

posted 3+ weeks ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Support Management Training Troubleshooting Customer Satisfaction

Job Description

Studybase is looking for experienced Tech support to join our team. You will be responsible for creating reports, designing and training customers. Your main goal for this role will be to deliver reports on time to customers. In addition to this, you should have good technical skills with the ability to complete the required tasks.

Responsibilities
  • Provide customer support for technical inquiries by phone,email and online chat.
  • Troubleshoot technical issues and recommend solutions
  • Manage customer accounts
  • Respond to customer inquiries in a timely manner
  • collaborate with support staff to ensure excellent customer service
  • Provide feedback to management on customer satisfaction
Qualifications: Btech

Experience: 1-3 years of experience

Employment Type: Full Time, Permanent

Read full job description

What people at Studybase are saying

What Studybase employees are saying about work life

based on 7 employees
50%
100%
60%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Studybase Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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