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3 Studio Chintala Jobs
IT Support Specialist
3-8 years
₹ 3 - 8L/yr
Vijayawada, Hyderabad / Secunderabad, Bangalore / Bengaluru
1 vacancy
IT Support Specialist
Studio Chintala
posted 13hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Tier 1 Helpdesk : provides maintenance and support of company laptops and virtual machines by analyzing and understanding problem statements, following standard troubleshooting steps, resolving workflow problems, and installing software solutions, and escalating issues to Tier 2 analysts as necessary using the internal helpdesk ticketing system. This position will be the first point of contact for technical support. Tasks include Teammate support, performing remote computer maintenance, upgrades and configurations. This position requires an in-depth understanding of high-level customer service protocol.
- Local Assist: Be a local resource for assistance with technology needs as they arise within the local office. Ensuring that all requests originate as a helpdesk ticket within the internal system.
- Assigned Tasks: Additional tasks may be assigned including training, data entry, software configuration, etc.
Employment Type: Full Time, Permanent
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IT Support Specialist
3-8 Yrs
₹ 3 - 8L/yr
Vijayawada, Hyderabad / Secunderabad, Bangalore / Bengaluru
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