Lead Security Operations

Role & responsibilities

• Manage and guide a team of senior and junior Security engineers who perform operational and project tasks during work shifts. During the shift, you extract best out of the available team
• Utilize staff strengths, mentor staff in weak areas and identify areas for improvements and trainings
• Track staff performance and work with managers for the improvement. Review the team
  members performance
• Assist in the security incident response process and work closely with internal to manage security incidents.
• Understand the security policy requirements, gather customers requirements, and transform them into workable process
• Notify stakeholders of potential or existing threats and lead the development of risk-mitigating strategies of assigned items.
• Monitoring the operation of the vulnerability management tools, ensuring the tools and supporting processes are working effectively to identify and report vulnerabilities
• Daily Shift reports review and escalation
• Go over frequent and persistent alerts and bring up observations and action items to discuss with seniors and Peers for further actions
• Assist service delivery manager in customer onboarding, meeting SLAs and customer satisfaction
• Track, report and improvise quality of deliverables (incident/problem solution, requests and project deliverables. Introduce innovative ideas to make it repeatable and sustainable practice for the team
• Introduce innovative ideas for quality improvements

Preferred candidate profile

• Must have worked in SOC operations, Incident response, Threats and Vulnerability Management
• Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies

Good-to-have-skills

• Security certifications like CISSP, CISM, CEH, Vulnerability Management
• Prior Working Knowledge
• Knowledge of SIEM and vulnerability management tools is added advantage
• Background in infrastructure management with different operating system, virtualization technologies and networking are added advantage
• ITIL process knowledge
• Prior employment at MSSP/Managed Services/IT Services company is preferred, and a background in dealing with global teams and remote teams will be a strong plus