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12 Swiggy Store Manager Jobs

Dark Store Manager

3-5 years

₹ 4 - 6L/yr

Latur, Ahmednagar

5 vacancies

Dark Store Manager

Swiggy

posted 17hr ago

Job Description

Role & responsibilities

  • Recommend and advise on best practices of picking and packing to improve Cx experience.
  • Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards.
  • Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact.
  • Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience.
  • Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx.
  • Provide recommendations to partners for continuous improvement on delivering best Cx metrics.
  • Provide recommendations on the training aspects required to deliver/improve Cx metrics.
  • Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx impact.

Preferred candidate profile

  • Graduate / 3-5 years of retail management experience
  • Must have led 15+ people/ employees at Retail/ Store.
  • Problem solving, data-driven decision-making
  • Adaptability to dynamic situations.
  • Experience from retail/FMCG/ quick commerce Industry.

Perks and benefits

  • Monthly Incentives
  • Medical Benefits


Employment Type: Full Time, Permanent

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What Store Manager at Swiggy are saying

3.8
 Rating based on 97 Store Manager reviews

Likes

Vary nice job working good

  • Salary - Excellent
  • +6 more
Dislikes

No very good swiggy intamart

Read 97 Store Manager reviews

Store Manager salary at Swiggy

reported by 386 employees
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₹2.4 L/yr - ₹6.5 L/yr
10% less than the average Store Manager Salary in India
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What Swiggy employees are saying about work life

based on 4.1k employees
72%
41%
47%
81%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Swiggy Benefits

Health Insurance
Job Training
Work From Home
Team Outings
Soft Skill Training
Cafeteria +6 more
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Swiggy Hyderabad / Secunderabad Office Location

View all
Hyderabad Office
H.No. 1-62/172, 4th Floor, Plot no. 172, Kavuri Hills Phase II, Madhapur, Hyderabad, Telangana Hyderabad
500033

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