Store Manager - Fashion Retails

People: Development & Team Building

• Recruit, Hire, and Retain top talent.

• Sets the standard of Team Performance and creates teams that consistently achieve stated

goals.

• Demonstrated ability to set goals that are specific, actionable and based on established

KPIs.

• Sets the example by demonstrating personal customer service and selling skills.

• Focus on succession planning to ensure Team career goals are met and internal promotions

fill open positions.

• Develops team-selling skills to deliver Radical Customer Experience utilizing all of the

training materials provided.

• Consistently building employee knowledge base by engaging in continuous education, role-

playing and effective delegation of tasks.

• Execute Fossil Brand Philosophy and Company Vision.

• Recognizes performance issues in a timely fashion and partners with Area/District Manager

for resolution.

• Create Action Plans based on Division of Responsibility (DOR) to exceed goals/plan.

People: Leadership and Communication:

• Demonstrates and ensures that the store embodies Fossils 6 Core values.

• Communicates successes, opportunities and solutions to Area/District Manager.

• Forms partnerships throughout the organization.

• Is a leader amongst peers.

• Participates and is fully engaged in Conference Calls & Team Meetings.

• Inspires and motivates others by demonstrating the highest level of personal performance.

• Provide appropriate and consistent recognition to highlight individual performance that

exceeds expectations.

• Drive employee engagement.

• Maintains high level of personal integrity (e.g., adhering to Loss Prevention practices and

policies, work published schedule, accurate timekeeping records, etc.) and expects the

same of their team.

Product:

• Ensures that all directives for Floor sets and Plan-o-Grams (POG) are executed on time and

within allowable hours.

• Knows the best sellers, the required placement, and ensures that sales are at or above

company performance.

• Imparts product knowledge utilizing tools provided.

• Provide consistent Radical Customer experience through flawless presentation standards.

Place: Operations:

• Executes effective schedules that take in to account business trends, & sales associate

performance to maximize opportunity.

• Maintains neat, clean, and organized total store environment.

• Achieves Sales Plan at M” Meets Expectation.

• Achieves Average Dollar Sale (ADS), Items Per Customer (IPC), and Conversion at “M” Meets

Expectation.

• Meets compliance standards to complete tasks.

• Maximizes customer experience through effective time & task management plan.

• Manages all aspects of Loss Prevention and adheres to external and internal procedures for

theft, inventory management and operational controls.

 Skill required

•  Proven successful experience as a retail Store Manager

•   Excellent customer service skills and business orientation

•   Excellent verbal & written communication skills 

• Strong leadership and problem solving skills

• Be able to read and understand Sales data

• People skills with the ability to lead and motivate a team

• Excellent multitasking skills

• Proficiency in MS Office

• The ability to work in high-pressure situations and to “think on your feet.”

• Self-motivated with a high level of confidence.