Storage Engineer II

Business Unit:

Global Information Technology

Reporting To:

Director, IT Infrastructure, North America

Shift:

US/Seattle (8:30 pm 5:30 am IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world

Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients

The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302

7 billion in assets under management (as of March 31, 2024)

Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm

Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firms growing operations in India

The Mumbai office operates with varying shifts to accommodate time zones around the world

For more information, please visit https://www

russellinvestments

com

Job Description:

The Storage Engineer II is a technical support role responsible for managing and supporting Russell Investmentsblock and file storage environments

This role directly supports critical storage systems across all global Russell Investmentsdata centers

The Storage Engineer II partners with leadership in Seattle, WA

Technical knowledge and experience supporting Dell EMC Powerscale and Unity SAN devices are essential

Years Of Experience

5 years of relevant industry experience

Qualifications:

Bachelors Degree in Computer Science, Business or Engineering

Equivalent work experience may be considered in lieu of education

Dell EMC Powerscale (Isilon) troubleshooting and support at an L2 level

Dell EMC Unity troubleshooting and support at an L2 level

Experience with zoning Cisco MDS Switches

Experience in IT service delivery using the ITIL framework

Ability to communicate complex technical details to all levels of management

Expertise in understanding, setting, and managing customer expectations

Strong organizational skills including the ability to set shifting priorities to meet deadlines

Ability to understand and solve complex problems quickly

Responsibilities:

Day-to-day operational support and maintenance (including patching and upgrading) of the storage environments

Maintains detailed documentation and inventory of all managed environments

Responsible for timely on-call response to incidents

Maintain confidentiality of sensitive company data without exception

Maintain an instant and trending view of the health of the infrastructure

Participate in other IT projects and/or tasks as needed

Core Values

Strong interpersonal, oral, and written communication and collaboration skills with all levels of management

Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,

Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability

Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency

Exemplifies our customer-focused, action-oriented, results-driven culture

Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions

Ability to act with discretion and maintain complete confidentiality

Dedicated to the firms values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor