Bus Captain

Job Responsibilities:

• Owning the responsibility of boarding the passengers to our buses .
• Reaching allotted bus boarding point on time and assist passengers reaching their respective seats .
• Ensuring facilities on the bus are as promised to our customers hence maintaining a daily

checklist .

• Calling passengers if they don't reach on time and guiding them to the boarding point.
• Involving with all the stakeholders to highlight the issues and improve the passenger experience.
• Responsible for spot bookings and keeping daily accounts of the same .
• Travelling with the bus and coming back next day (8 to 14 hours travel time) .
• Assisting passengers with respect to their needs and promised amenities during the journey .

Job Requirements/Skills:

• Hospitality and customer service experience would a big plus .
• Should be able to travel with bus and reach boarding point daily.
• Professional behavior while dealing with passengers and welcoming, polite

language.

• Good communication skills in English and Malayalam and basic Tamil.