Retail Store Manager

KEY RESPONSIBILITIES

• Take full responsibility of the store and its commercial success
• Analyse relevant data to probe and challenge the status quo
• Address identified improvement areas
• Drive continuous improvements in the stores sales, productivity and profitability
• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
• Schedule staff so as to properly serve customers, drive sales and execute tasks
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Ensure proper in-store Brand execution according to established standards and directives
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
• Ensure merchandise deliveries are processed on the same day they arrive and the store s entire product offer is made immediately available and easily accessible to customers on a consistent basis
• Ensure cash register transactions are processed quickly and accurately
• Lead and implement all applicable loss prevention policies and procedures
• Maintain a safe and productive shopping and working environment
• Manage the recruitment and training of store team members
• Ensure all HR policies and procedures are adhered to
• Create a high performance culture by setting clear expectations, analysing performance and giving appropriate and prompt feedback, including actively managing poor performance
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
• Share best practices to drive the collective performance of all district stores
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KEY RELATIONSHIPS

• Customers
• Peers and Supervisor
• Local Administration

KNOWLEDGE, CAPABILITIES AND EXPERIENCE

• Store Manager Competencies

MINIMUM QUALIFICATIONS

• Minimum 1 years work experience in a retail environment with a minimum of 6 months of Store Management responsibility
• Intermediate numeracy and literacy and advanced verbal communication skills.

Website: www.starrynight.co.in

Retail Store: Starry Night-Premium Lighting, MG Road, Pune - 411001

Email: hr@starrynight.co.in

Contact: Shivani+91 80878 61465