Training Manager

Key Responsibilities:

Conduct housekeeping training sessions for new and existing staff.

Develop training materials and modules.

Evaluate and assess the performance of trainees.

Provide feedback and coaching to improve skills.

Stay updated on housekeeping best practices.

Housekeeping training topics:

• Cleaning techniques: How to clean effectively and achieve the desired results
• Guest etiquette: How to interact with guests, including cultural differences, first impressions, and body language
• Presentation: How to dress in a uniform, maintain personal hygiene, and uphold the brand image
• Health and safety: How to follow fire protocol and other safety and health concerns
• Time management: How to manage time and a schedule to complete cleanings on time
• Compliance requirements standards
• office layout: How to learn the layout of the facilities, including the location of the kitchen, conference, etc etc.,
• Importance of cleanliness: How to clean rooms and public spaces thoroughly, as many Staff judge by its cleanliness and appearance
• Lost and found process

Minimum qualification: Graduate

Job knowledge of FM related work as well.

CV to be sent to: parvez.sajid@starcrest.in