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35 ST Courier Jobs
Executive - Followup
ST Courier
posted 9mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
ST Courier is looking for Executive - Followup to join our dynamic team and embark on a rewarding career journey
- Follow up on customer inquiries, leads, and service requests through calls and emails.
- Maintain communication logs and update CRM systems with follow-up actions and outcomes.
- Coordinate with sales and customer service teams to prioritize follow-up activities.
- Resolve customer issues and concerns promptly to ensure customer satisfaction.
- Provide timely updates to customers on the status of their inquiries or service requests.
- Collect customer feedback and escalate issues to appropriate departments for resolution.
- Monitor and track follow-up metrics and KPIs to assess team performance.
- Collaborate with colleagues to streamline follow-up processes and improve efficiency.
- Participate in training sessions and workshops to enhance follow-up skills and techniques.
Employment Type: Full Time, Permanent
Read full job description What people at ST Courier are saying
Executive salary at ST Courier
reported by
1
employee
₹0.9
L/yr - ₹1.2
L/yr
78%
less
than the average Executive Salary in India
View more details
What ST Courier employees are saying about work life
based on 34 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
ST Courier Benefits
Team Outings 
Free Transport 
Education Assistance 
Soft Skill Training 
Job Training 
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