Telecalling Executive

Digital Ambasssadors ( Telecallers ) Roles and Responsibility

• Regularly updating and obtaining the lists of individual contact details.
• Identify customer needs and provide solutions.
• Build and maintain positive relationships with future prospects.
• Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
• Keep record of every customer interaction and sales activities.
• Answering all queries and questions
• Understanding customers requirements by asking questions and closing the deal.
• Keeping the customer database maintained and updated.
• Taking and processing orders accurately.
• Preserve the companys reputation by handling grievances.
• Facilitating companies sales by going the extra mile and meeting a sales quota.
• Keeping a record of all the sales calls and notes of useful information.

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