Technical Officer

Key Responsibilities:
Technical Support and Maintenance:

Provide technical support for the operation, installation, and maintenance of equipment, machinery, or systems.
Conduct regular checks and diagnostics to ensure systems are running efficiently and resolve any technical issues promptly.
Assist with the installation, setup, and testing of new systems, machines, or technologies as required.
Provide on-site and remote troubleshooting support for technical issues raised by other departments or clients.
System Monitoring and Performance:

Monitor system performance to ensure optimal operation and minimize downtime.
Perform routine maintenance on technical equipment and systems to enhance performance and reliability.
Identify and address potential risks or inefficiencies within systems or machinery.
Technical Documentation and Reporting:

Maintain accurate records of technical issues, repairs, and maintenance activities.
Prepare detailed technical reports and logs, including service schedules, maintenance tasks, and resolutions of issues.
Document technical procedures, manuals, and guidelines for troubleshooting and system setup.
Project Support:
Support the execution of technical projects by providing expertise, ensuring that technical specifications and deadlines are met.
Assist in the design, implementation, and testing of new systems, software, or equipment for the organization.
Collaborate with cross-functional teams, including engineering and IT departments, to ensure proper integration of technical systems.
Training and Knowledge Sharing:

Train other team members or clients on proper usage, maintenance, and troubleshooting of technical systems and equipment.
Share knowledge of new technologies, tools, or best practices with team members and other departments to improve processes and efficiency.
Problem Solving and Issue Resolution:

Identify, troubleshoot, and resolve technical problems in a timely manner to minimize disruption to operations.
Work with external vendors or suppliers to address issues, perform repairs, or upgrade systems.
Health, Safety, and Compliance:

Ensure that all technical operations and equipment comply with industry safety standards and regulations.
Identify potential safety hazards related to technical systems and recommend solutions to mitigate risks.