Deputy Registrar

Job Title: Deputy Registrar

Reports To: Registrar

Job Summary:

The Deputy Registrar is responsible for assisting in the overall administration, operations, and policy implementation within the universitys registrar’s office. The role involves managing student records, overseeing enrollment and examinations, maintaining academic policies, ensuring compliance with university regulations, and providing support for faculty, staff, and students.

Key Responsibilities:

1. Administrative Leadership:
• Assist the Registrar in planning, organizing, and managing the activities of the Registrar’s Office.
• Act as a liaison between various university departments and external stakeholders.
• Oversee office operations, manage staff performance, and ensure efficient processes.
2. Academic Records Management:
• Maintain accurate student records, including admissions, transfers, enrollments, and graduation data.
• Ensure compliance with data protection and privacy regulations.
3. Examinations and Grading:
• Coordinate and oversee the preparation and execution of university examinations.
• Manage the collation and publication of examination results and transcripts.
4. Student Enrollment and Registration:
• Oversee student registration, course selection, and enrollment processes.
• Monitor and resolve enrollment issues to enhance student experience.
5. Compliance and Policy Implementation:
• Ensure adherence to academic policies, university guidelines, and regulatory compliance.
• Recommend and implement policy improvements to enhance university operations.
6. Data and Reporting:
• Prepare statistical reports and data analysis related to enrollment, academic performance, and graduation rates.
• Support university leadership with data-driven insights.
7. Technology and Process Improvement:
• Collaborate with IT teams to implement and optimize student information systems.
• Streamline processes and introduce digital solutions to enhance efficiency.
8. Customer Service and Communication:
• Foster a student-centered approach in all office dealings.
• Handle escalated student concerns and complaints.
9. Event Coordination:
• Assist in coordinating graduation ceremonies and other academic events.

Qualifications:

• Education: Master’s degree in Administration, Education, or a related field (Ph.D. preferred).
• Experience: Minimum of 7–10 years of administrative experience in higher education, preferably in a registrar’s office or student services.
• Skills:
• Strong leadership and team management skills.
• Exceptional organizational and multitasking abilities.
• Proficiency in student information systems and databases.
• Excellent communication and problem-solving skills.
• Knowledge of higher education policies and regulations.
• Ability to handle sensitive and confidential information with discretion.

Key Competencies:

• Detail-oriented and data-driven.
• Collaborative leadership style.
• Strong decision-making abilities.
• Customer service orientation.
• Technological adaptability and process improvement mindset.Role & responsibilities