SpurTree Technologies - Solution Engineer (2-10 yrs)

Solutions Engineer :

Job Description, Roles and Responsibilities :

- Good presentation, verbal and written communication skills.

- Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently

- Awareness of diverse cultures and practices across geographies

- Worked in any of the following industries-IT/ITES/Healthcare/BFSI/Manufacturing/FMCG/ Oil and Gas among others.

- Knowledge of applications like ERP, CRM, CLM, etc.such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc.would be an added advantage

- Ability to understand Enterprise Applications like Salesforce, MS Dynamics,SAP, Oracle would be an added advantage.

- Ability to travel to Client locations as required

- Qualification Criteria and Skills A bachelor's/Professional degree.

- A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience.

- The designation will be realigned according to the experience.

What would be your role and responsibilities?

- Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation, and adoption of diverse use cases of Our product implementation.

- It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes.

Solutioning :

- Onboarding Customers and their applications onto our Platform.

- Configure all features of the Our application, groups and security settings in Our and other EAS systems.

- Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Our Implementation in newer areas/applications.

- Customize Our product based on Customer requirements and Business Objectives.

- Integrate Our Platform and Analytics systems with Customer's Enterprise

Application Systems :

- Drive existing and new product feature adoption across Customers.

- Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs.

- Ensure the solution is delivered in time with top priority to the quality of delivery

- A place where fun & personal growth is as important as the results.

- A community that motivates and thrives for excellence.

- It all adds up to something big, something extraordinary.

- Something that couldn't happen anywhere else.