Premium Employer

i

This company page is being actively managed by Sopra Steria Team. If you also belong to the team, you can get access from here

Sopra Steria Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

188 Sopra Steria Jobs

BPS - Voice Process Associate

1-3 years

Noida

1 vacancy

BPS - Voice Process Associate

Sopra Steria

posted 13hr ago

Job Description

BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs
The candidate should be VA trained.
Adept in MS Office (XL/Word)
Should be comfortable working from Office location
Should have cleared the Typing test with accuracy as detailed below:
Utilities requirement threshold
Speed (WPM) Mininum 20
Accuracy (%) 90%
Should not have limitations in regards to identifying colors ( no color blindness)
Candidates should be available to join in short notice
Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters)
Work actively as a team to achieve a top quartile position and performance is achieved consistently
Help manage and support all aspects of customer s queries from move homes, billing, payment plan to meter exchange/exceptions
Help to support our continuous improvement reduction in repeat contact (unwanted, wanted and associated complaints) month on month by ensuring timely processing of work with quality
Total Experience Expected: 00-03 years
Bachelor s Degree
At least 1 years of experience in BPS preferably Utilities

Employment Type: Full Time, Permanent

Read full job description

Prepare for Voice Process Associate roles with real interview advice

Top Sopra Steria Voice Process Associate Interview Questions

Q1. what is an API? how to deploy it
Q2. What type of ticketing tool was used in your previous organization?
Q3. Find commnad in Linux, indexing in SQL server, thread dumb in core Java, difference between di and df in Linux
View all 56 questions

What people at Sopra Steria are saying

What Sopra Steria employees are saying about work life

based on 1.8k employees
66%
94%
68%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Sopra Steria Benefits

Submitted by Company
Crèche & Day Care
Executive Health Screening Bonhomie Policy
Employee assistance program (EAP)
Submitted by Employees
Cafeteria
Child care
Health Insurance
Soft Skill Training
Gymnasium
Job Training +6 more
View more benefits

Compare Sopra Steria with

Capgemini

3.7
Compare

Accenture

3.8
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Cognizant

3.7
Compare

IBM

4.0
Compare

Genpact

3.8
Compare

DXC Technology

3.7
Compare

Optum Global Solutions

4.0
Compare

FIS

3.9
Compare

CGI Group

4.0
Compare

Atos

3.9
Compare

NTT Data

3.9
Compare

Hewlett Packard Enterprise

4.2
Compare

Synechron

3.5
Compare

NTT DATA, Inc.

4.0
Compare

Societe Generale Global Solution Centre

3.8
Compare

Similar Jobs for you

Voice Process Associate at Sopra Group India

Noida

0-3 Yrs

₹ 1-3 LPA

Voice Process Associate at Sopra Group India

Noida

1-2 Yrs

₹ 3-4 LPA

Voice Process Associate at Aaludra Technologies

Coimbatore

0-2 Yrs

₹ 2-4 LPA

Business Associate at ClaySys Technologies Pvt Ltd,

Kochi

1-5 Yrs

₹ 3-7 LPA

Customer Service Executive at IntouchCX

Noida

0-1 Yrs

₹ 1-3 LPA

Customer Service Executive at IntouchCX

Panch Mahals

0-1 Yrs

₹ 1-3 LPA

Customer Service Executive at IntouchCX

Valsad

0-1 Yrs

₹ 1-3 LPA

Customer Service Executive at IntouchCX

Kheda

0-1 Yrs

₹ 1-3 LPA

Customer Service Executive at IntouchCX

Bharuch

0-1 Yrs

₹ 1-3 LPA

Customer Service Executive at IntouchCX

Surendranagar

0-1 Yrs

₹ 1-3 LPA

Sopra Steria Noida Office Locations

View all
Noida Office
Headquarter
Sopra Steria India, Seaview Special Economic Zone, Building 4, Plot No. 20 & 21, Sector-135 Noida
Uttar Pradesh 201304
Noida Office
New Campus Tower B B-9, Block B Sector 132 Noida - 201304 Uttar Pradesh India Noida
201304

BPS - Voice Process Associate

1-3 Yrs

Noida

13hr ago·via naukri.com

BPS - Voice Process Associate

0-3 Yrs

Noida

13hr ago·via naukri.com

SAP EWM Senior Functional Analyst

6-8 Yrs

Bangalore / Bengaluru

14hr ago·via naukri.com

PL-SQL and Shell Scripting / Pro*C - Support / Enhancement

2-8 Yrs

Chennai

14hr ago·via naukri.com

Functional Consultant

6-8 Yrs

Noida

14hr ago·via naukri.com

Performance Testing Senior Engineer - Testing

2-4 Yrs

Chennai

14hr ago·via naukri.com

Selenium with C# - Senior Engineer - Testing

4-6 Yrs

Noida

14hr ago·via naukri.com

Microsoft SQL Server Analysis Services (SSAS and SSIS)

2-6 Yrs

Chennai

14hr ago·via naukri.com

Delphi Senior Software Development Engineer 2

1-8 Yrs

Noida

14hr ago·via naukri.com

Application Support - (Java Springboot or DotNet Core)

2-6 Yrs

Chennai

14hr ago·via naukri.com
write
Share an Interview