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Sopra Steria
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182 Sopra Steria Jobs
Oracle Support Junior Engineer - Service Support
Sopra Steria
posted 12hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Excellent verbal and written communication skills.
- Providing first level support through taking calls and handling the resulting incidents or Service Requests.
- Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.
- Comfortable with UK working / holidays Comfortable working in UK shifts.
- Strong customer service focused approach and Excellent phone etiquette.
- Willing to work on support environment.
- Decent Problem diagnosing and analytical skills.
- Excellent verbal and written communication skills.
- Understanding of business intelligence tool and reporting (Standard, Modified and Live reports)
- Experience on any Financials modules (GL,AP, Purchasing ,AR, Order Management ,FA,CM ) as a functional.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Engineer roles with real interview advice
What people at Sopra Steria are saying
Rating based on 1 Service Engineer
review
Anonymous · IT & Information Security
in Noida
IT park is good. Good infrastructure.
- Job security - Good
Promotion and salary increment is slow.
- Skill development - Poor
Service Engineer salary at Sopra Steria
What Sopra Steria employees are saying about work life
Sopra Steria Benefits
Crèche & Day Care Executive Health Screening Bonhomie Policy Employee assistance program (EAP) 
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