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Sr . Engineer - Technical Consultant
Sonepar
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Independent Site support to customer
- Knowledge on PLC-HMI, SCADAProgramming (Schneider).
- Application Programming Knowledge on Servo System and AC Drives (Schneider)
- Knowledge on Instrumentation Product line.
- Conducting training to individual customers for imparting product knowledge
- Provide pre-sales support to Sales Engineers
- Provide sales and service for customers
- To ensure completion of project and service jobs in minimum time for maximization of Order Margins and additional business generation.
- Providing Quality Training Services and sharing knowledge on products to ensure 100% customer satisfaction
- To adhere to the Technical service operation processes and also contribute in introducing/following seamless procedures
- Ensuring timely service and support to customer
MEASUREABLE DELIVERABLES
- On-site Troubleshooting, support to customers (OEM & end user). Completion rate more than 80%
- Ensuring M.O.M for each service visit
- Standardizing site program backup with revision and audit details in excel sheet
- Ensuring 100% Remote/Telephonic support to customer
KEY COMPETENCIES AND SKILLS
- Knowledge of PLC, HMI Programming (Schneider)
- Application Programming Knowledge on SERVO System and AC Drives (Schneider)
- Knowledge on Instrumentation product line
CREDENTIALS & EXPERIENCE
- Diploma/BE/B.Tech (E&T, Electrical, Instrumentation) from accredited institute.
- 2-4 years of relevant onsite work experience
- The role is based in Mumbai.
Employment Type: Full Time, Permanent
Functional Areas: Other
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What people at Sonepar are saying
Technical Consultant salary at Sonepar
reported by
1
employee
with 3
years exp.
₹4.1
L/yr - ₹5.3
L/yr
59%
less
than the average Technical Consultant Salary in India
View more details
What Sonepar employees are saying about work life
based on 85 employees
Flexible timing
Monday to Friday
Within country
Day Shift
Sonepar Benefits
Health Insurance 
Work From Home 
Team Outings 
Soft Skill Training 
Job Training 
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