AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
55 Solventum Jobs
Data Analytics Technical Support Representative
0-3 years
Bangalore / Bengaluru
1 vacancy
Data Analytics Technical Support Representative
Solventum
posted 3mon ago
Job Role Insights
Key skills for the job
Job Description
- Provide first and second level technical support for data and business intelligence products, performing problem recognition, research, resolving software issues or escalating issues to Level 2 and 3 teams
- Assist inexperienced or nontechnical end users in resolving issues
- Diagnoses data security, data load, Business Intelligence report and dashboard issues
- Records and/or maintains accurate information within ticketing system
- Interfaces directly with internal customers to ensure their issue(s) are resolved and a superior customer experience is provided
- Work in a team environment
- Coordinating, working with and following up on work performed by other teams and departments across the organization as needed
To set you up for success in this role from day one, 3MHealth requires (at a minimum) the following qualifications:
- Bachelor s Degree AND 2 years of technical support experience in a data analytics environment
- High School Diploma/GED from AND 3 years of Information systems / Analytics technical support in a data analytics environment
- Excellent customer service/servant leader mindset
- Experience using and/or supporting ERP (Oracle / SAP), Salesforce, Pega.
- Experience working with business and technical teams to support analytics solutions across a Business Intelligence Stack (Azure, Snowflake, SQL, Alteryx, Tableau, Power BI)
- Excellent English Oral and written communication skills
- Ability to actively work through possible problems and solutions with non-technical end users
- Commitment to serve internal customers, meet service level agreements, and properly close out interactions and ensure end user satisfaction
- Experience with JIRA and Service Now
Employment Type: Full Time, Permanent
Read full job description What people at Solventum are saying
Solventum Benefits
View more benefits
Compare Solventum with
TCS
Accenture
Wipro
Cognizant
Capgemini
HDFC Bank
Infosys
ICICI Bank
HCLTech
Tech Mahindra
Genpact
Teleperformance
Concentrix Corporation
Axis Bank
Amazon
Jio
iEnergizer
Reliance Retail
IBM
LTIMindtree
Data Analytics Technical Support Representative
0-3 Yrs
Bangalore / Bengaluru
Adobe Front-End Developer - Adobe Learning Manager Integration
2-3 Yrs
Bangalore / Bengaluru
Senior Specialist - Middleware and Microservices
5-9 Yrs
Bangalore / Bengaluru
