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1 Infinite Computer Solutions Solution Architect Job
Solution Architect
10-15 years
Bangalore / Bengaluru
1 vacancy
Solution Architect
Infinite Computer Solutions
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Position Summary:
We are seeking an experienced ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions tailored to the needs of the telecom industry. The ideal candidate must have deep knowledge of ServiceNow modules, telecom business processes, and industry-specific requirements. They will collaborate with cross-functional teams to align ServiceNow capabilities with strategic business objectives.
Key Responsibilities:
Key Skills & Qualifications:
We are seeking an experienced ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions tailored to the needs of the telecom industry. The ideal candidate must have deep knowledge of ServiceNow modules, telecom business processes, and industry-specific requirements. They will collaborate with cross-functional teams to align ServiceNow capabilities with strategic business objectives.
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- Develop, Review, Implement scalable ServiceNow architecture for telecom operations.
- Design workflows, data models, and configurations tailored to telecom processes (e.g., order management, service assurance, network operations).
- Ensure alignment with industry standards and best practices.
- Lead the implementation of key ServiceNow modules, including ITSM, ITOM, CSM, FSM, and Telecom Service Management (TSM).
- The candidate should have to build customized business flows in ServiceNow.
- Keep exploring new features and look for the opportunity to apply to make the platform robust and user friendly.
- Integrate ServiceNow with 3 rd party applications using APIs.
- Collaborate with business units to gather requirements and translate them into technical solutions.
- Act as a trusted advisor to business and IT stakeholders, providing guidance on ServiceNow capabilities.
- Provide technical leadership to developers and administrators.
- Conduct code reviews, ensure best practices, and mentor team members on ServiceNow development.
- Monitor and optimize ServiceNow performance, ensuring high availability and efficient processing.
- Manage platform upgrades and patch implementations.
- Establish/Improve governance frameworks for the ServiceNow platform.
- Ensure compliance with regulations, data privacy, and security standards.
Key Skills & Qualifications:
-
- Extensive experience with ServiceNow platform architecture and development including ATF.
- Proficiency in scripting (JavaScript, AngularJS) and integrations using APIs, REST, SOAP.
- Hands-on experience with telecom modules like Telecom Service Management (TSM) is a plus.
- In-depth understanding of telecom operations, including OSS/BSS, network inventory management, service provisioning, and fault management.
- ServiceNow Certified Implementation Specialist and System Administrator (preferred).
- 10+ years of overall and 5+ years ServiceNow experience with at least 3+ years in an architect role.
- Prior experience working in the telecom sector is highly desirable.
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder management abilities.
- Ability to lead cross-functional teams and manage complex projects.
Employment Type: Full Time, Permanent
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What Solution Architect at Infinite Computer Solutions are saying
Rating based on 2 Solution Architect
reviews
Anonymous · Project & Program Management
in Chennai
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- Salary - Good+5 more
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Solution Architect salary at Infinite Computer Solutions
reported by
11
employees
with 12-18
years exp.
₹18
L/yr - ₹41
L/yr
15%
less
than the average Solution Architect Salary in India
View more details
What Infinite Computer Solutions employees are saying about work life
based on 1.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Infinite Computer Solutions Benefits
Submitted by Company
Health & Insurance Financial Benefits Professional Support & Learning Office Perks Time Off
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Infinite Computer Solutions Bangalore / Bengaluru Office Locations
Bangalore / Bengaluru, Karnataka Office
157, EPIP Zone, Phase 2, Kundalahalli, Whitefield, KA 560066
Bangalore / Bengaluru, Karnataka
Bangalore / Bengaluru, Karnataka Office
GEIPL-SEZ, Global Axis, Block 2(A1), EPIP, Whitefield, KA 560066
Bangalore / Bengaluru, Karnataka
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