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Lead Functional Snr Analyst- Baxter

6-11 years

Bangalore / Bengaluru

1 vacancy

Lead Functional Snr Analyst- Baxter

Schneider Electric

posted 1d ago

Job Description

  • Provide first-level support for the Baxter - Prophet application, addressing user inquiries, troubleshooting issues, and resolving technical problems.
  • Collaborate with cross-functional teams including external partners to identify and analyse application-related issues and implement effective solutions.
  • Maintain documentation of support processes, user guides, and troubleshooting procedures to enhance knowledge sharing within the team.
  • Monitor application performance and user feedback to proactively identify areas for improvement and recommend enhancements.
  • Conduct training sessions for users to ensure optimal usage of the Baxter - Prophet application.
  • Facilitate communication between users and technical teams to ensure timely resolution of issues.
  • Participate in application upgrades, testing, and deployment activities to ensure minimal disruption to users.
  • Develop and maintain reports on support metrics, analysing trends and making recommendations for process


Employment Type: Full Time, Permanent

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What people at Schneider Electric are saying

4.6
 Rating based on 17 Senior Analyst reviews

Likes

Work life balance Good incentives You get chance to upgrade yourself always If you work genuinely, it gets recognised Less politics

  • Salary - Excellent
  • +6 more
Dislikes

So far so good for me.

Read 17 Senior Analyst reviews

Senior Analyst salary at Schneider Electric

reported by 191 employees with 3-9 years exp.
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₹6.5 L/yr - ₹21.7 L/yr
98% more than the average Senior Analyst Salary in India
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