Software Support Engineer

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things.

We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.

Under the supervision of the Software Development Manager, the L3 Software Support Engineer will develop new code as well as conduct detailed analyses of complex problems encountered by the customer in order to determine the causes and propose solutions. He will have to be autonomous and efficient in the management/realization of his projects while collaborating effectively with internal experts, in order to allow a quick resolution of customer problems. This role requires software development and diagnostic skills, as well as effective communication skills.

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