Softpulse Infotech - Executive - Customer Support (0-1 yrs)

Requirements :

- Fluent in English verbal and written communication

- Client and audience query handling

- Overseeing the customer service process

- Resolving customer complaints brought to your attention

- Providing detailed information to customers

- Prompt response over Product Chat box

- Co-ordination with Technical team

- Offering exceptional customer service and satisfaction

- Taking feedback from the customers

- Maintaining a healthy relationship with the clients