Shubharambh Productions - Client Servicing Role (1-3 yrs)

JOB DESCRIPTION :CLIENT SERVICE EXECUTIVE

Designation: Client Service Executive

Department : Event

Experience : 1 to 3 years

Location : Bangalore

Employment : Full Time

KEY RESPONSIBILITIES:

- Meet with new & existing clients to understand their requirements.

- Be the coordination link between Client, Design Team & Production Team for all design feedbacks, approvals, query handling etc.

- Mastermind creative ways to deliver an exceptional client experience.

- Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement.

- Must have a positive attitude and be ready to take on challenging opportunities.

- Must be willing to go out of their comfort zone and open to learning, taking on new opportunities and growing along with the business.

- Experience in Client Servicing preferably with events background with proven track record.

REQUIREMENTS:

- Prior experience in a similar profile.

- Knowledge and understanding of the industry.

- Excellent communication & interpersonal skills.

- Must demonstrate strong analytical thinking skills.

- Strategic thinker, having the ability to contribute to the creative efforts & "out of the box thinking".

- Extremely proactive, organised, detail-oriented & results driven, with strong problem-solving skills.

- Ability to absorb and apply constructive criticism from peers and clients.