Tlm Developer

TLM Production Support

Bangalore

This individual must have excellent problem solving skills and be able to demonstrate how they

are applied within a global support environment. Excellent communication skills are a must for this

position. Technical skills should complement the problem solving and communication skills to deliver

a highly effective individual who is capable of adding real value individually and through a team.

Candidate will have to provide hands-on application/production support. Candidate should possess

fundamental Business knowledge of investment accounting / reconciliations. at a basic level

(positions, Transactions, earnings, cash) is essential.

Familiarity with basic investment asset classes is a plus. The primary responsibility of this individual

is working with operations, developers and infrastructure groups to

Troubleshoot production/uat/dev issues in suite of operations technology applications.

Candidates must be demonstrating

A willingness to learn new technologies and business processes as required.

Job responsibilities

• Development and configuration of solutions utilizing SmartStream TLM application suite including TLM Control, TLM Smart studio, TLM Recon Admin to support, enhance and develop the platforms.
• Troubleshoot environment, data control and operational issues.
• 24x6 monitoring of batch jobs for various applications in Operations Technology
• Provide ad hoc and on-demand reports
• Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production
• Lead problem resolution and conduct root cause analysis and establish processes that will help incident prevention.
• Participates in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting
• Ensures that all production changes are processed according to Change Management policies and procedures
• Ensures that appropriate levels of Quality Assurance have been met for all new and existing products
• Create and Maintain documentation to ensure knowledge accessibility
• Automate and streamline process using scripts and scheduling tools
• Liaise with other application support teams and internal/external business and technical partners
• Configuration/ Code management and maintenance of development and test environments
• Liaison with IT Infrastructure and other IT application teams as required
• Support specification of additional interfaces with upstream / downstream systems
• Act to positively challenge thinking, to encourage a strong team culture, and to ensure focus on the highest value-at-stake priorities.
• Willingness to work in SHIFTS, India UK or US.

Key Skills

Java, Oracle, UNIX, Perl, Business Objects, Production Support, Quality Assurance, Application Support Operations

Desired Candidate Profile

Education-UG: B.Tech/B.E/ME/M.Tech

• The candidate must have 7+ years of hands-on Production Support experience
• Strong Oracle skills (SQL/PL-SQL) and Unix skills
• Experience with Control M is required
• Very strong troubleshooting skills
• Good written and interpersonal communication skills
• Ability to multi-task and effectively prioritize in a highly dynamic work environment.
• Nice to haves # Shell Script, Perl, Java, Business Objects, Experience in Financial Services