Branch Manager - LAP

Oversee and manage the operations of the branch, ensuring seamless workflow and compliance with regulatory norms.Drive business growth by sourcing and processing Loan Against Property (LAP) applications, ensuring adherence to credit policies.Develop and execute sales strategies to achieve branch targets, focusing on customer acquisition and portfolio quality.Build and maintain relationships with key stakeholders, including channel partners, customers, and financial institutions.Monitor and manage the branch's loan portfolio, ensuring timely disbursements, repayments, and minimal delinquency.Lead, train, and motivate the branch team to ensure high performance and professional development.Analyze market trends and competitor activities to identify opportunities for business expansion and risk mitigation.Prepare and present regular performance reports to senior management, highlighting achievements, challenges, and plans.Ensure exceptional customer service by addressing grievances promptly and maintaining high satisfaction levels.Maintain strict compliance with internal audit guidelines and regulatory requirements to safeguard organizational interests.