Virtual Relationship Manager - Bank (3-8 yrs)

Function: Sales and Business - Customer Service, Sales / Business Development

Sales Customer Relationship Telecalling Key Account Management Customer Interaction

Responsibilities:

-To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & a S uperior Digital Experience.

-Ensuring that customers get world-class services and their needs are understood and met through financial p roducts that the Bank has to offer.

- To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.

- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.